May 1, 2019

As banks battle to combat the threat of new market entrants, while balancing their own requirements for regulatory and security compliance, what are the key trends driving change in the banking industry?


Customers are driving Big Data uptake in Financial Services


January 15, 2019

Increased competition in the financial services sector is one of the key drivers for growth and innovation. With $40 billion being secured by fintech start-ups since 2015 [Frost & Sullivan], they present banks with the key challenge of competing against customer-centri...

December 19, 2018

For the first time, in June last year, debit cards overtook cash as the most popular payment method in the UK. However, according to Natalie Ceeney, former Chief Financial Ombudsman who conducted an independent Access to Cash study, banknotes and coins remain a necessi...

June 22, 2018

You could quite easily name 2018 as the year that changed personal data in Europe.

May 2018 saw the implementation of the new and infamous GDPR regulations, and the flurry of emails that followed. January saw the introduction of the EU’s Second Payment Services Directiv...

June 4, 2018

Smartphones drive fintech adoption

Digital financial services, part of the broader fintech trend, have been gaining traction among consumers for some time. By some measures, about one quarter of the global population are already using some kind of fintech innovation, wh...

May 17, 2018

The launch of Orange Bank in November 2017 begs the question as to whether other telcos should also be pushing much deeper into financial services, as new regulation and the rise of smartphones disrupt traditional banking.

This report analyses Orange’s launch of Orange...

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