August 26, 2019


In a promising twist in the UK High Street story, recent research by YouGov has voted three brick-and-mortar stores as the top three healthiest* brands in the UK.

In first position for the second year running, with a value score of +41.2 - everybody's favourite, John...

July 24, 2019

Visual search is key emerging trend in the retail technology sector, with 45% of UK retailers claiming to be using it in their brand strategies, including Asos, Boohoo, M&S, eBay and Argos.

This trend is generally believed to be more important where retailers are selli...

July 3, 2019

Rising customer expectations around a personalised customer experience, and an effective omnichannel delivery between digital, social and in-store, remain the main drivers for innovation in the retail industry. According to research conducted by Tech., a collaboration...

June 5, 2019

Nike and Nespresso are leading the pack, according to a Practicology research survey of 100 brands selling direct-to-consumer online.

The research shows how brands are becoming more adept at selling to end consumers, competing against both omnichannel retailers and mark...

April 12, 2019

Key questions answered:

>  What are the overall market dynamics for the industry?

>  What are the total market figures for the global wellness market opportunity, including health, beauty, personal care, wellness tourism, fitness and nutrition?

>  What are the forecasted...

February 27, 2019

At the end of last year, the UK retailer, Marks & Spencer, launched a checkout-free payment app, ‘Mobile Pay Go’, to enable customers to pay for their items in under 40 seconds. The new services have allowed consumers to pay for items via their smartphones, scanning pr...

January 30, 2019

This month, Bloomingdale’s unveiled its revamped cosmetics floor at its 59th Street flagship store, with 75 fresh brands, and 1,100 square feet of additional space. In addition, in a nod towards investing further in omnichannel, the store launched a new venture: its ne...

January 15, 2019

Increased competition in the financial services sector is one of the key drivers for growth and innovation. With $40 billion being secured by fintech start-ups since 2015 [Frost & Sullivan], they present banks with the key challenge of competing against customer-centri...

December 19, 2018

For the first time, in June last year, debit cards overtook cash as the most popular payment method in the UK. However, according to Natalie Ceeney, former Chief Financial Ombudsman who conducted an independent Access to Cash study, banknotes and coins remain a necessi...

November 27, 2018

The concept of ‘immediacy’ is heavily influencing consumer expectations. We are now able to access multiple apps at one time, post photos, and browse product details and availability online. Therefore, the entire retail and buying process is expected to emulate this ef...

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